FAQS

There may be multiple versions of the same model product, and different versions of the product will have differences (including functional parameters, LOGO design, appearance details, product information, etc.). Please refer to the actual product. It is recommended that you consult in detail about the specific version you are going to buy before buying

1. What products do you deal with?

We mainly deal with IP Solutions and smart home solutions. Including IP Cameras, NVRs, POE Switches, wifi cameras,solart cameras,also HDCVI, AHD and some Analog Products.

2. When will you ship my order ?

It will depends on the model and currently stock situation. If it's in stock, we support 1-2 days shipment after confirm the order;
If not in stock, we will arrange production after confirm the order, it may take 5-10 days production time.

3. Can I install the IP camera by myself?

Of course, the camera is flexibly installed. And there is a user manual within the box, you can contact us if you need any support.

4. Do you support drop shipping?

We only ship the cameras by express shipping way or sea&air shipment in wholesale order.If you can accept the express fee for a small amount of products. We can support drop shipping

5. How about a warranty?

Two years warranty for all the product.

6. Could i be your local Local wholesaler?

Welcome, but please feel free to contact us to discuss more details

7. Do you also sell the POE and TB hard driver and camera accessories?

Yes of course. Please feel free to contact us to get catalog

8. Do you have video to teach me how to install?

Yes., we will send you video or you can see the video on the Youtube. it will be very clearly and easy to do that